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Bring us your next challenge. We’ll put strategy, design, and technology to work for your business. You’ll work directly with the people shaping and building your project.

Jens Kreuter Jens Kreuter
Managing Director
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Offices
Saarbrücken Berlin
Social
Software Development

Put better service within your customers’ reach.

Give customers one place to find information, access documents, and get things done, connected to your internal systems.

Build your customer portal

Customer Portals

The best place to start a customer portal is with the questions your team answers every day. We identify what customers could find or do on their own, then design the flow and the point at which personal support should step in.

Sign-in, access rights, and internal systems are part of the same plan. We build a personal service area around your business and test the most important customer tasks together before launch.

What's included

  • Service workflows
  • Personal account
  • Permissions
  • System connections

Selected Projects

How we work

Start with what customers ask for

We identify the information customers need most and the tasks they could handle through self-service. That gives the portal a clear structure and a useful first set of features.

Put the right information behind the right access

We map where the data comes from and who should be able to see or change it. Sign-in and permissions are built around those user groups.

Follow the task all the way through

A portal needs to handle confirmations, follow-up questions, and handoffs to your team. We test the full journey with typical customer tasks and plan the rollout with the people responsible.

Can the portal connect to our existing system?

We’ll check your system’s APIs and data access. We also define how updates happen, who owns each part, and what to do when information is missing or conflicts.

Got a project in mind?

Jens Kreuter Jens Kreuter
Managing Director
Back to Software Development